To report faults or urgent issues out of office hours please either contact us via the website using the chat box or via Facebook messenger below. We update our Facebook page with any network issues - so please check there first.  The office is open 10am - 4.30pm 

Before contacting support, please ensure that you have checked all cables are properly inserted, and that you have rebooted your router or TV box - unplug from the electric, wait 30 seconds then plug back in. 

DO NOT PRESS THE RESET BUTTON

About Connect Fibra

Well known our local area for providing unrivalled services and prices. Proud of our customer service record - we look forward to welcoming you on board.

Connect Fibra