ennlfrdenoessv

network status

NETWORK STATUS UPDATES

We want to keep all our clients informed as to any issues affecting the network. If there are any alerts they will appear here 

 

 

Updates

Connect Fibra

 

Update On Services March 2020

Our offices will be closed for at least the next two weeks, however we are operating normally by phone, email, Facebook Messenger and website chat.

Contact the office on 966 84 34 34 or email using the contact form here

The office hours are 10AM - 4.30PM

Emergency Services are available 8AM - 10PM seven days per week via Facebook Messenger or website chat box, but is only available outside office hours. Any issues should be reported to the office during office hours.

Recent service updated - posted 17th March 2020

Update: EXTRAORDINARY MEASURES
We have completed all the legal forms required (23 of them) to enable us to make service calls and installations. We are awaiting delivery of masks and suits as required by the Government.
Should we need to visit your premises, only one technician is allowed and you will have to sign a waiver.

We are operating normally via phone, email, Facebook messenger and website chat and you can make provisional bookings for installations, service calls or upgrades using those methods and we will keep you advised regarding those provisional bookings.

Our aim is to continue to offer great support, maintain all of our services whilst respecting the Government decrees, and to protect all of our clients and staff and the general public.


In these exceptional times, we understand it is vital for you to have access to stable internet and TV services which is obviously where we think we excel, however in the event that any client does experience issues, please contact us using any of the methods above so that we can attempt to resolve remotely and quickly.

About Connect Fibra

Well known our local area for providing unrivalled services and prices. Proud of our customer service record - we look forward to welcoming you on board.

Connect Fibra